FAQ

1. Where can you deliver?
Our coverage area is within Metro Manila and some parts of Rizal, Cavite and Laguna. Just input your address upon checking out to see delivery the delivery charge applicable in your area.

2. What are your modes of payment?
We accept online bank transfer, GCash, credit and debit cards.

3. Is there a minimum amount for delivery?
No mimimum amount for delivery but delivery charges apply.

4. Do you have same-day delivery?
We receive your orders real-time after you checkout during store hours. Our staff will call or send a text message to confirm your orders. Order cut-off is 5:30PM daily. Orders placed after store hours will be processed on the next day.

5. Can I order in advance?
Yes! Just indicate your preferred delivery date and time under "Notes" and our customer representative will receive your special requests.

6. Is there a lead time?
Lead time Group Feasts require at least 3 hours in advance. We may or may not accommodate same day deliveries for Group Feasts so best to order in a day ahead to avoid inconvenience.

7. Are you open for dine-in?
We currently have no dine-in.

8. How do I communicate my special requests?
You may send us a message via our Facebook or Instagram account @yaoskitchenph.

9. Is Senior Citizen and PWD discount available for delivery or online orders?
As per Implementing rules and regulations of Republic Act No. 9994, also known as the "expanded senior citizens act of 2010," an act granting additional benefits and privileges to senior citizens, further amending Republic Act No. 7432 of 1992 as amended by Republic Act No. 9257 of 2003 SECTION 3 (f) “The 20% discount shall apply to Take-Out/Take-Home/Drive-Thru orders as long as it is the senior citizen himself/herself who is present and personally ordering, and he/she can show a valid senior citizen ID card.”

We can accommodate your Senior Citizen/PWD Discount privileges in-store.
In keeping with our terms and conditions of pre-paying for all orders, and the above clause, the discount cannot be given via the e-commerce platform. The Senior Citizen or PWD may order and pay via cash, GCash or Bank Deposit in-store.